User Data Deletion Instructions

Palix Philippines Privacy & Data Protection

In accordance with the Philippine Data Privacy Act and international data protection standards, Palix respects your right to access, rectify, and permanently delete your personal information and barter activity from our platform at any time.

1 How to Request Complete Data Deletion from Palix

If you want Palix to permanently delete your stored profile information, uploaded trade listings, barter offers, and messaging history from our database:

Method A: Direct Email Deletion Request (Recommended)
Send an email to our data privacy team at:

GieExe@protonmail.com

Please include your registered email or Palix handle with the subject line "Data Deletion Request".

Method B: In-App Session Clear
Open the Palix app → go to Profile → click Log Out. This immediately removes active session tokens and cached local data from your browser.

2 What Data is Purged

Your account profile details (name, handle, email address).
All active and historical barter item listings and uploaded photos.
Your trade offers, mutual confirm records, and swap ratings.
Direct messages and chat transcripts.

3. Processing Time & Confirmation

Once we receive your deletion request, our administration team will permanently purge your records from our database within 48 to 72 business hours (and no later than 30 days). You will receive an email confirmation once the deletion is finalized.

4. Questions & Privacy Inquiries

For further inquiries, please refer to our Privacy Policy or reach out directly to our support team at flurdeblack@gmail.com.